Man Hiking in New Zealandpassportcard card

About Us

PassportCard (previously TravelCard) launched in Australia in 2018, have been providing innovative travel insurance solutions since 2014.

We’ve revolutionised travel insurance with our unique PassportCard, that gives our customers instant payouts for approved common claims, right when they need it. No delays, no excess, no hassle.

Our commitment to exceptional claims service has earned us multiple prestigious awards, including two Canstar Awards, recognising our industry-leading technology and customer-first approach.

PassportCard Australia policies are underwritten by Guild Insurance Limited ABN 55 004 538 863, AFSL 233791.

We’re award winning travel insurance

WeMoney Award

2025 – Outstanding Customer Service – Travel Insurance

Canstar Award

2025 – Innovation Excellence award

Canstar Award

2024 – Outstanding Value For Travel Insurance – Cruise

Mozo Award

2025 – Exceptional Quality Travel Insurance – Exceptional Quality Travel Insurance¹

Insurance Business Australia Awards 2025

2025 – Outstanding Customer Experience

LMI Awards

LMI Claims Comparison 5 star rating

Mansfield Awards

2024 & 2019 – Winner Excellence in Speciality Claims

Australian Insurance Industry Awards

2024 – Finalist Claims Team of the Year

What our customers say about us

  • “PassportCard travel insurance has been a game-changer for me!

     

    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.”

     

    Moran B. – Product Review 

  • “HIGHLY RECOMMEND A++++

     

    Great compassion and fast emergency payment when needed.”

     

    Donna C. – Product Review

  • “Very satisfied with the service and ease of the process.

     

    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”

     

    Jim – Product Review

  • “Friendly, efficient and easy to use.

     

    They were more affordable and covered much more insurance wise than the regular insurers.”

     

    Teresa – Google 

  • “So easy and love the card so we’re not out of pocket for claims.

     

    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”

     

    HappyUpsider – Product Review 

  • “Great cover, Caring Supportive Staff and got me to the birthday on time!

     

    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”

     

    J Walker – Product Review 

  • “Australia based and dealing with them is a pleasure!

     

    Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”

     

    Jarrod – Google

  • “Great service and great product

     

    The level of their service is very impressive and the price point is very reasonable.”

     

    Karen W. – Product Review

Cover your next trip with PassportCard

Get a quote

Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us