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Canstar Cruise Award

Cruise Travel Insurance

Winner of the 2024 Canstar Outstanding Value Travel Insurance – Cruise

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Why might you need cover for a cruise?

Cruise travel insurance is the easiest way to ensure your trip really is smooth sailing by providing cover for a range of situations. Adding ‘Cover While Cruising’ to your travel insurance provides extra protection for things like:

Medical Emergencies & Evacuation

Emergency medical treatment and evacuation if you become sick or injured while onboard the boat.

Cabin Confinement

Cover if you become confined to your cabin due to sickness or injury

Missed Port

Cover if your cruise vessel doesn’t stop at a scheduled port due to adverse weather or a mechanical breakdown.

Cruise Related Cancellation Costs

Cancellation or changes to your cruise before your journey starts if you get sick or injured and cannot go on your journey

Instant Payouts

You have the option to use the PassportCard to instantly pay for these common claims so you’re not out of pocket

  • Overseas medical costs^
  • $250 delaayed luggage compensation^
  • Replace up to $500 stolen cash^

24/7 Global Assistance

Our Sydney based team is available 24 hours, 7 days a week to provide you assistance, direct you to nearest medical provider, emergency support and approve instant claims

Luggage & Belongings

Up to $25,000 luggage and personal effects cover if lost, stolen or damaged.~

Case-by-Case Pre-Existing Medical

We automatically cover many pre-existing conditions and for those we don’t, our in-house nurses conduct individual assessments. 

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How can I add cruise cover to my policy?

Simply add the ‘Cover While Cruising’ option when completing your PassportCard travel insurance quote and we’ll automatically include it with your policy. Here’s how it works:
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Choose a plan

 

Trip Cancellation Theft of Cash
Basic Comprehensive
Budget-friendly cover for all the essentials Broader protection for some of the most common claims
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Add ‘Cover While Cruising’

It’s important to note that Cover While Cruising may not be available with all our policies for all regions and destinations—but don’t worry, we’ll let you know if we offer it when you complete your quote.
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Fill in your details and we’ll take it from there!

Bon voyage!

If you would like more information then call our team on 1300 123 413

We’re award winning

Canstar Awards

2024 Winner Outstanding Value Travel Insurance- Cruise

LMI Awards

LMI Claims Comparison 5 star rating

Mansfield Awards

2024 & 2019 Winner Excellence in Speciality Claims

Australian Insurance Industry Awards

2024 Finalist Claims Team of the Year

Compare Our International Insurance Covers

Maximum Benefit Payable Per Insured Adult
Section coverProduct TypeBasic International CoverComprehensive International Cover
1Cancellation & Journey Disruption ✓ (Limited)✓ (Cover Chosen)
2Overseas Medical & Dental Expenses Unlimited * (Instant claims using the PassportCard)Unlimited * (Instant claims using the PassportCard)
3Hospital Related Expenses ✓ $10,000* #✓ $10,000* #
4Accidental Death X✓ $30,000
5Permanent Disability X✓ $30,000
6Loss of IncomeX✓ $45,000*#
7Covid 19 events ✓ (Limited)✓ (Limited)
8Travel Documents & Credit CardsX✓ $5,000
9Theft of cash✓ Up to $500 on the PassportCard✓ Up to $500 on the PassportCard
10Luggage & Personal EffectsX✓ $25,000*
11Luggage & Personal Effects Delay Expenses ✓ $250 on the PassportCard^✓ $250 on the PassportCard, maximum of $1,000 in total*
12Travel Delay Expenses (greater than 6 hours)X✓ $6,000* #
13Special Events such as a wedding X✓ $6,000* #
14Personal Liability✓ $3,000,000 in total✓ $5,000,000 in total
15Rental Vehicle Insurance Excess X✓ $5,000
16Pet Care if you are delayed on your return journeyX✓ $300 #

Section cover 1
Cancellation & Journey Disruption


Basic International Cover

  • ✓ (Limited)

Comprehensive International Cover

  • ✓ (Chosen Cover)

Section cover 2
Overseas Medical & Dental Expenses


Basic International Cover

  • Unlimited* (Instant claims using the PassportCard)

Comprehensive International Cover

  • Unlimited* (Instant claims using the PassportCard)

Section cover 3
Hospital Related Expenses


Basic International Cover

  • ✓ $10,000* #

Comprehensive International Cover

  • ✓ $10,000* #

Section cover 4
Accidental Death


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $30,000

Section cover 5
Permanent Disability


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $30,000

Section cover 6
Loss of Income


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $45,000*#

Section cover 7
Covid 19 events


Basic International Cover

  • ✓ (Limited)

Comprehensive International Cover

  • ✓ (Limited)

Section cover 8
Travel Documents & Credit Cards


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $5,000

Section cover 9
Theft of cash


Basic International Cover

  • ✓ Up to $500 on the PassportCard

Comprehensive International Cover

  • ✓ Up to $500 on the PassportCard

Section cover 10
Luggage & Personal Effects


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $25,000*

Section cover 11
Luggage & Personal Effects Delay Expenses


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $250 on the PassportCard, maximum of $1,000 in total*

Section cover 12
Travel Delay Expenses (greater than 6 hours)


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $6,000* #

Section cover 13
Special Events (such as a wedding)


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $6,000* #

Section cover 14
Personal Liability


Basic International Cover

  • ✓ $3,000,000 in total

Comprehensive International Cover

  • ✓ $5,000,000 in total

Section cover 15
Rental Vehicle Insurance Excess


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $5,000

Section cover 15
Pet Care if you are delayed on your return journey


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $300 #

Compare our Optional Covers

Add the Optional Covers that you may require for your trip
Section coverProduct TypeBasic International CoverComprehensive International Cover
17Cover While Cruising ✓ (Limited to unlimited medical and evacuation only)✓ (Unlimited Medical and Evacuation *#)
18Winter Sports Cover✓ (Limited to unlimited medical and evacuation only*#)✓ (Unlimited Medical and Evacuation *#)
19Search And Rescue Expenses CoverX✓ ($120,000 in total*)
20Adventure Activities Cover X✓ (Standard covers limits apply)
21Golf CoverX✓ (Various limits apply*)
22Business CoverX✓ (Various limits apply*)

Section cover 17
Cover While Cruising


Basic International Cover

  • ✓ (Limited to unlimited medical and evacuation only)

Comprehensive International Cover

  • ✓ (Unlimited Medical and Evacuation *#)

Section cover 18
Winter Sports Cover


Basic International Cover

  • ✓ (Limited to unlimited medical and evacuation only*#)

Comprehensive International Cover

  • ✓ (Unlimited Medical and Evacuation *#)

Section cover 19
Search And Rescue Expenses Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ ($120,000 in total*)

Section cover 20
Adventure Activities Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Standard covers limits apply)

Section cover 21
Golf Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Various limits apply*)

Section cover 22
Business Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Various limits apply*)

*Section has Sub Limits, # indicates that waiting periods apply, limited to a twelve (12) month period, ^ Indicates maximum we will pay for any item.
The benefit limits are generally per Journey, per adult Insured Person (children are included in the benefit limits for the adults in Your travelling party), except for Section 14 Personal Liability.

 

This table is a high level summary of benefits only and does not include full terms, conditions and exclusions. Sub-limits may also apply. We highly recommend that you read the Product Disclosure Statement (PDS) before buying these products to ensure our travel insurance products are right for you.

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Instant payouts on approved claims with PassportCard

When you take the PassportCard with you on your trip, we can instantly pay you for approved common claims, so you’re not out of pocket for expenses.

 

Our 3 instant claims

1. Overseas medical expenses

2. $250 delayed luggage compensation

3. Replace up to $500 stolen cash

 

 

Call our 24/7 Global Assistance team on +61 1800 490 478 (Reverse charge) or message us on Whatsapp to have funds added to your PassportCard instantly for approved claims.

 

You won’t need to fill out any paperwork and instant access to funds means you won’t be left out of pocket.

It’s how travel insurance should be – quick, simple and hassle-free.

 

Find out more about how instant claims work or get a quote for your upcoming trip.

** All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule. Terms and conditions of the PassportCard also apply.
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Tips when planning a cruise

Whether you’re heading overseas or staying in Australian waters, here are some helpful tips to ensure your cruise is smooth sailing.

Valid Passport

If you’ll be leaving Australian waters, check your passport is valid with at least 6 months of validity left from the date of the end of your cruise

Check-in

Ensure you know what the check-in procedures are for your cruise

Luggage allowance

Check what your luggage allowance is and check for any items you can and cannot take aboard

Documentation

Find out what documentation may be required by the cruise operator

Check entry requirements

Ensure you meet the entry requirements for each location you plan to disembark the cruise and obtain any necessary visas, vaccinations and documentation

Research the region

Research the region you will be travelling to so you’re aware of any potential safety or health risks

Book excursions

Reserve any shore excursions you’re very keen to do in advance of your cruise to ensure you don’t miss out

Pack for all occasions

Pack for all occasions to ensure you can meet any dress code requirements (which typically includes casual clothing for daytime activities and more formal attire for evening dining and events)

Medication

If you take any medication, ensure you pack enough to allow for any potential delays

Travel insurance

Organise your travel insurance with PassportCard before you depart- get a quote now

Cruise travel insurance FAQs

No, cruise cover is an optional extra. If you’ll be going on a cruise, it’s important to add the Cover While Cruising option when completing your quote to ensure it is included with your policy.

It’s essential that you add Cover While Cruising with your travel insurance if you’ll be heading on a cruise. While our travel insurance includes cover for a wide range of events, it won’t cover you while on a cruise if you don’t add the optional extra cover.

Even if you’re cruising domestically, it’s still important to have cruise-specific travel insurance for medical emergencies, as you may not be able to claim on Medicare or your private health insurance while on board. Travel insurance can also come in handy in a range of other situations while cruising like if your luggage is lost, cabin confinement or shore excursion cancellation.

You’ll need to list all travellers (including any dependents) that you want to be included on your policy when completing your quote to ensure they are covered while on our cruise.

Cover your next trip with PassportCard

Get an instant quote today

World events and “Do Not Travel” advice may affect your policy- please read our Travel Alerts. If you need emergency assistance, contact the 24/7 Global Support team on +61 1800 490 478 (Reverse charge) or on WhatsApp.