Contact us

If you have a question about our travel insurance, want to get a quote for a policy or complete your pre-existing medical survey.

Call us or email us CustomerSupport@passportcard.com.au

For on-trip claims and assistance, call our 24/7 Global Customer Support team if you are on-trip and need assistance or want to make an instant claim for:

1. Medical & dental expenses
2. Delayed luggage
3. Lost or Stolen cash

If you need to submit a claim before your trip has begun or after your trip, you can find out how to submit a claim on our Claims Page