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Travel Insurance on tap in Thailand.

Australia’s only travel insurance with instant payouts for common claims using the PassportCard

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What can our international travel insurance cover?

Travel insurance can provide valuable protection in a range of scenarios that can happen while you’re away. Here are just some of the other ways having travel insurance could come in handy:

Instant Funds

You have the option to use the PassportCard to instantly pay for these common claims so you’re not out of pocket

  • Overseas medical costs^
  • $250 delayed luggage compensation^
  • Up to $500 stolen cash^

Unlimited Medical

We provide unlimited overseas medical cover if you are unwell or injured. Pay directly for approved claims using the PassportCard for no out of pocket costs.^~*

24/7 Global Assistance

Our dedicated team is available 24/7 via call or WhatsApp to assist you or help with claim submissions. No matter where you are, they are ready to support you.

Kids covered for free

We want to keep things as affordable for you as possible by providing most cover for any dependents under your policy for no extra cost. The only time we charge a premium is if they have a pre-existing medical condition.+

Find out more

Luggage & Belongings

Up to $25,000 luggage and personal effects cover if lost, stolen or damaged per person.*

Travel Disruptions & Cancellations

In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed *

Rental Vehicle Insurance Excess

If your rental vehicle is damaged or stolen, we will pay up to $5,000 to cover your insurance excess or repairs (Comprehensive only).

Optional Covers

Add extra coverage for:

  • Cruising
  • Winter Sports
  • Adventure Activities
  • Golf
  • Business Equipment
  • Search & Rescue
SEE MORE
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Best ways to experience Thailand

 

Australians have a major love affair with Thailand. Whether you’re seeking tranquil island escapes, bustling street markets, ancient temples or lush jungles, Thailand really does offer it all. 

So where do you start?  To help you plan the ultimate Thailand escape, here are a few of our favourite activities and attractions that are well worth adding to your travel itinerary. 

 

  • Take a temple tour in Bangkok – Bangkok is brimming with vibrant and bustling street life and plenty of cultural experiences. Taking a temple tour is a great way to take in the many sights of the capital city while becoming acquainted with the country’s rich Buddhist history. 
  • Explore Bangkok’s floating markets – Bangkok is home to several floating markets, where you can get an authentic experience of Thai life while taking in the unique sights, sounds, smells and tastes of Thailand. 
  • Soak up Thailand’s beautiful beaches – Thailand is famed for its beautiful beaches and many tourists visit the nation purely to take in the white sand, pristine waters, lush palm trees and breath-taking natural scenery. Phuket and Koh Phi Phi are ideal destinations if you want beautiful beaches backed up by a thriving nightlife, but if you’d prefer something a little more laid-back, Krabi may be more to your taste.  
  • Stay overnight in an elephant sanctuary – Particularly if you’re travelling with kids, staying at an elephant sanctuary will be an unforgettable experience where you can take care of retired elephants, helping to feed and wash them. Just be mindful to research the individual elephant sanctuary before booking, as some are known for their unethical practices. 
  • Explore Chiang Mai’s Old City – If you want your Thai experience to include much more than just beaches, consider travelling to the more mountainous region of Thailand to the likes of Chiang Mai. Here you’ll be able to explore the historical Old City, taking in temples like Wat Lok Moli, Wat Chiang Man and Wat Chedi, along with other attractions like the Three Kings Monument and the Buak Haad Public Park. Make sure you also enrol in a cooking class while there as it’s an experience that’s sure to leave a lasting impression.

 

This is Maureen’s story


See how PassportCard swiftly came to the rescue when our customer Maureen had an unexpected accident while on holiday in Greece.





What our customers say about us

  • “PassportCard travel insurance has been a game-changer for me!

     

    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.”

     

    Moran B. – Product Review 

  • “HIGHLY RECOMMEND A++++

     

    Great compassion and fast emergency payment when needed.”

     

    Donna C. – Product Review

  • “Very satisfied with the service and ease of the process.

     

    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”

     

    Jim – Product Review

  • “Friendly, efficient and easy to use.

     

    They were more affordable and covered much more insurance wise than the regular insurers.”

     

    Teresa – Google 

  • “So easy and love the card so we’re not out of pocket for claims.

     

    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”

     

    HappyUpsider – Product Review 

  • “Great cover, Caring Supportive Staff and got me to the birthday on time!

     

    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”

     

    J Walker – Product Review 

  • “Australia based and dealing with them is a pleasure!

     

    Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”

     

    Jarrod – Google

  • “Great service and great product

     

    The level of their service is very impressive and the price point is very reasonable.”

     

    Karen W. – Product Review

How does the PassportCard Instant Payouts work?

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. We can provide instant payouts on approved common claims, anytime, anywhere*.
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Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call or Whatsapp our 24/7 support team and we can direct you to the nearest pharmacy, hospital or doctor.

For approved claims we will load the PassportCard with funds to cover your medical costs.

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Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $250 to the PassportCard to buy emergency essentials.

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Cash stolen or lost?

No cash, no holiday! Call us and we can put up to $500 on the PassportCard for you to withdraw from the ATM.

Compare Our International Insurance Covers

Maximum Benefit Payable Per Insured Adult
Section coverProduct TypeBasic International CoverComprehensive International Cover
1Cancellation & Journey Disruption ✓ *(Limited)✓ *(Cover Chosen)
2Overseas Medical & Dental Expenses Unlimited ~* (Instant claims using the PassportCard)Unlimited ~* (Instant claims using the PassportCard)
3Hospital Related Expenses✓ $10,000* #✓ $10,000* #
4Accidental Death X✓ $30,000
5Permanent Disability X✓ $30,000
6Loss of IncomeX✓ $45,000*#
7Covid 19 events ✓ (Limited)✓ (Limited)
8Travel Documents & Credit CardsX✓ $5,000
9Theft of cash✓ Up to $500 on the PassportCard✓ Up to $500 on the PassportCard
10Luggage & Personal EffectsX✓ $25,000*
11Luggage & Personal Effects Delay Expenses ✓ $250 on the PassportCard^✓ $250 on the PassportCard, maximum of $1,000 in total*
12Travel Delay Expenses (greater than 6 hours)X✓ $6,000* #
13Special Events such as a wedding X✓ $6,000* #
14Personal Liability✓ $3,000,000 in total✓ $5,000,000 in total
15Rental Vehicle Insurance Excess X✓ $5,000
16Pet Care if you are delayed on your return journeyX✓ $300 #

Section cover 1
Cancellation & Journey Disruption


Basic International Cover

  • ✓ (Limited)

Comprehensive International Cover

  • ✓ (Chosen Cover)

Section cover 2
Overseas Medical & Dental Expenses


Basic International Cover

  • Unlimited* (Instant claims using the PassportCard)

Comprehensive International Cover

  • Unlimited* (Instant claims using the PassportCard)

Section cover 3
Hospital Related Expenses


Basic International Cover

  • ✓ $10,000* #

Comprehensive International Cover

  • ✓ $10,000* #

Section cover 4
Accidental Death


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $30,000

Section cover 5
Permanent Disability


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $30,000

Section cover 6
Loss of Income


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $45,000*#

Section cover 7
Covid 19 events


Basic International Cover

  • ✓ (Limited)

Comprehensive International Cover

  • ✓ (Limited)

Section cover 8
Travel Documents & Credit Cards


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $5,000

Section cover 9
Theft of cash


Basic International Cover

  • ✓ Up to $500 on the PassportCard

Comprehensive International Cover

  • ✓ Up to $500 on the PassportCard

Section cover 10
Luggage & Personal Effects


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $25,000*

Section cover 11
Luggage & Personal Effects Delay Expenses


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $250 on the PassportCard, maximum of $1,000 in total*

Section cover 12
Travel Delay Expenses (greater than 6 hours)


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $6,000* #

Section cover 13
Special Events (such as a wedding)


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $6,000* #

Section cover 14
Personal Liability


Basic International Cover

  • ✓ $3,000,000 in total

Comprehensive International Cover

  • ✓ $5,000,000 in total

Section cover 15
Rental Vehicle Insurance Excess


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $5,000

Section cover 15
Pet Care if you are delayed on your return journey


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $300 #

Compare our Optional Covers

Add the Optional Covers that you may require for your trip
Section coverProduct TypeBasic International CoverComprehensive International Cover
17Cover While Cruising ✓ (Limited to unlimited medical and evacuation only)✓ (Unlimited Medical and Evacuation *#)
18Winter Sports Cover✓ (Limited to unlimited medical and evacuation only*#)✓ (Unlimited Medical and Evacuation *#)
19Search And Rescue Expenses CoverX✓ ($120,000 in total*)
20Adventure Activities Cover X✓ (Standard covers limits apply)
21Golf CoverX✓ (Various limits apply*)
22Business CoverX✓ (Various limits apply*)

Section cover 17
Cover While Cruising


Basic International Cover

  • ✓ (Limited to unlimited medical and evacuation only)

Comprehensive International Cover

  • ✓ (Unlimited Medical and Evacuation *#)

Section cover 18
Winter Sports Cover


Basic International Cover

  • ✓ (Limited to unlimited medical and evacuation only*#)

Comprehensive International Cover

  • ✓ (Unlimited Medical and Evacuation *#)

Section cover 19
Search And Rescue Expenses Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ ($120,000 in total*)

Section cover 20
Adventure Activities Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Standard covers limits apply)

Section cover 21
Golf Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Various limits apply*)

Section cover 22
Business Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Various limits apply*)

*Sub limits apply (Basic has limited covers), # Waiting periods, ~ Limited to 12-month period, ^When on-trip claim has been approved, using the PassportCard, + T&Cs apply, ¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo. The Canstar 2025 Innovation Excellence Award was received in April, 2025 for PassportCard Travel Insurance.. All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.  

The benefit limits are generally per Journey, per adult Insured Person (children are included in the benefit limits for the adults in Your travelling party), except for Section 14 Personal Liability. This table is a high level summary of benefits only and does not include full terms, conditions and exclusions. Sub-limits may also apply. We highly recommend that you read the Product Disclosure Statement (PDS) before buying these products to ensure our travel insurance products are right for you.

We’re award winning travel insurance

Canstar Award 2025

Canstar’s 2025 Innovation Excellence award

Canstar Award 2024

Canstar’s 2024 – Outstanding Value For Travel Insurance – Cruise

Mozo Award 2025

MOZO Expert Choice Awards 2025 – Exceptional Quality Travel Insurance – Exceptional Quality Travel Insurance¹

LMI Awards

LMI Claims Comparison 5 star rating

Mansfield Awards

2024 & 2019 Winner Excellence in Speciality Claims

Australian Insurance Industry Awards

2024 Finalist Claims Team of the Year

Thailand travel insurance FAQs

If after visiting Thailand you will be travelling to another country that requires Covid 19 testing, it is essential that you get travel insurance with Covid 19 cover prior to your trip.  

Even if you’ll only be travelling to Thailand, it’s always smart to get travel insurance so you know you’re prepared if something doesn’t go to plan. From medical emergencies to lost luggage, travel insurance can come in handy in a variety of situations. Choosing cover that also offers instant claims can also be invaluable while travelling abroad. 

The best way to find out how much it will cost to get cover to travel to Thailand is to get an instant quote with PassportCard. It only takes a couple of minutes to get a personalised quote by providing some basic details such as your age, destination/s, travel dates and the level of cover you would like. 

Not automatically. If you’re planning on doing any adventure activities like cascading, deep sea fishing, mountain biking, mud buggying, paragliding, quad bike riding, outdoor rock climbing, segway tours or sky diving, you’ll need to add Adventure Activities Cover when you purchase your travel insurance to make sure you’ll be covered. 

No. Many Australians don’t realise that they won’t be covered by Medicare when overseas. Purchasing travel insurance with cover for medical emergencies and evacuation is essential to ensure you won’t be left to foot the bill if you become seriously sick or injured while travelling. 

Simply call our Global Assistance team on +61 1800 490 478 or contact us on WhatsApp. Our Australian-based Global Assistance team is available 24/7 and can quickly handle most common claims on-the-spot over the phone.

Preparing for your trip to Thailand

 

All set for your Thailand escape?  

 

Make sure you’ve ticked these items off your checklist before you head off: 

  • Check your passport is valid with at least 6 months of validity left from the date you plan to leave the country 
  • Ensure you meet the visitor entry requirements for Thailand 
  • Speak to your doctor to check if you’ll need any vaccinations. Most doctors will recommend you be vaccinated for hepatitis A, tetanus and typhoid, but they may also recommend a rabies vaccination or anti-malarial prophylaxis depending on the regions you will be visiting 
  • Arrange a travel currency card or another method of payment to cover expenses while you’re away 
  • Notify your financial institution of your plans to travel 
  • Contact your phone provider to ensure your phone plan will cover you while you’re away or purchase a pre-paid international sim card 
  • Arrange accommodation for each location you plan to stay in 
  • Consider booking any tours or activities you want to do in advance, particularly if you will be visiting during peak season when things can book out well in advance 
  • Remember to pack your mosquito repellent and use mosquito nets when available in your accommodation, as Thailand is home to many mosquito or insect-borne diseases such as malaria, zika virus, dengue, chikungunya, Japanese encephalitis and filariasis 
  • Provide details of your travel plans to a family member or close friend not travelling with you so you can be contacted in case of an emergency 
  • Save the details of how to access emergency consular assistance in case you need it 

Cover your next trip with PassportCard

Get an instant quote today

Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us